1. Introduction
Lyramotionhub ("we," "us," "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you visit lyramotionhub.world and purchase our products.
2. Data We Collect
Personal Information:
- Full name, email address, phone number
- Shipping address and billing details
- Payment information (processed securely; we do not store card data)
Automatically Collected:
- IP address and browser type
- Pages visited and time spent on site
- Device type and operating system
- Referring URLs and click data
3. How We Use Your Data
- To process and fulfill your orders
- To send order confirmations and shipping updates
- To respond to customer support inquiries
- To send newsletters (only if you subscribed)
- To improve our website and products
- To comply with legal obligations
4. Cookies Policy
We use cookies to enhance your browsing experience.
Types of Cookies We Use:
- Essential Cookies: Required for the website to function (cart, session)
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used to show relevant ads on third-party platforms
- Preference Cookies: Remember your settings and preferences
You can accept or reject cookies using the cookie banner at the bottom of our website. Note that rejecting essential cookies may affect site functionality.
5. Data Sharing
We do not sell your personal data. We may share data with:
- Shipping Partners: To fulfill deliveries
- Payment Processors: Stripe, Razorpay (secure, PCI-compliant)
- Analytics Providers: Google Analytics (anonymized)
- Legal Authorities: When required by law
6. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for all data transmission
- Secure servers with restricted access
- Regular security audits
- PCI-DSS compliant payment processing
While we take all reasonable precautions, no method of internet transmission is 100% secure.
7. Your Rights
- Right to access your personal data
- Right to correct inaccurate data
- Right to request deletion ("right to be forgotten")
- Right to opt out of marketing communications
- Right to data portability
To exercise any right, contact us at [email protected].
8. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order data is kept for 7 years for tax and accounting purposes.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect data from children. If you believe a child has provided us data, contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on our website.